This is my first question on service. I am a self admitted novice. A customer's 1600 started printing double images about 4-5" apart down the entire page. I changed out all of their toners thinking a roller was stuck. I had no luck. An associate of mine thinks the fuser is bad, or the drum and the re-printing of these images down the page is the reason. The image "copies" begin to fade further down the page.

I have yet to run into this problem, the customer has not had the printer very long and of course, it ran fine until they used my toners for the first time. Any help would be greatly appreciated.

Thanks again
Eric