We have more than 12 HP Laserjet color CP1215 and 8 HP Laserjet color CM1312MFP. They use the same cartridges and we have the same problem with OEM cartridge and remanufactured cartridges. The problem happen when we open the box and we tested the printer, first page and the problem happen. We will contact HP and HP said to send to authorized. The problem is The colors do not match. There is ghost in the letters. We calibrate the printer and did not solve. Pay attention, the printer is new, just open box and print page test. This happen in many new printers in these models. I would like of a solution because HP delays 20-30 days to solve the problem because they came to another city.
Any help, I would thank