A new way to take cartridge orders online… and it’s easy. Tuesday, December 07, 2010 (20:45:17) Posted by Evan Easy. Convenient. Customer-friendly. These are concepts that businesses - from banks to bookstores to office suppliers - tout in their ads to attract and retain faithful e-customers. But until now, the cartridge supply business had been slow on the draw. Customers either had to navigate cumbersome e-commerce sights, or take their chances on the phone, often facing lengthy wait times or even answering machines. Not easy. Not convenient. Definitely not customer-friendly. Enter EasyOrder™, the brainchild of Kat Kotrla, senior marketing director at RemanResource.com™. Like most cartridge supply businesses, suppliers had relied on the cumbersome setup of typical e-commerce web sites. "Our online customers used to have to fill out lengthy applications to create an account, then trudge their way through a huge database, hoping to find the correct cartridges for their printers," says Kotrla. "Now, using EasyOrder, it takes less than a minute for customers to order the right cartridges. No more voice-mail messages, no more relying on hand-written notes, no more miscommunication. EasyOrder is virtually error-free." Cartridge suppliers will be thrilled at the simplicity of the setup, and loyal customer bases will quickly increase, drawn by the convenience. The supply company doesn't even need to have its own web site. Working from a list of the customer's printer inventory, supply representatives create custom online order forms for each of their clients, and place an easily recognizable "Order Cartridges" icon on the desktop. When a client needs to re-order cartridges, he or she merely clicks the desktop icon to open the customer order form, which displays only the cartridges that match the client's printers. The client simply enters the number of cartridges to be ordered, then confirms and submits the order. The supplier receives the order, and a confirmation is sent to the client. The supply company logo and contact information are displayed on all customer order forms as well as on the confirmation e-mails. Other behind-the-scenes EasyOrder features include enhanced business reports. For example, the application enables the supplier to track sales and performance, manage accounts, and create instant cartridge quotes - all critical functions to creating and maintaining a loyal customer base. After several months of software beta testing by suppliers across the US and Canada and refining the application based on feedback, RemanResource.com launched EasyOrder in January 2007. With a scalable pricing system, this innovative software is designed to fit the needs of all supply business, regardless of size. Remanufacturers are invited to sign up and try the online application free for 30 days, with no commitment. EasyOrder. The name says it all. Learn more about Easy order by visiting [url=https://www.remanresource.com/easy-signup.html?prod=basic]RemanResource.com[/url] Content received from: ImagerZone, http://www.ImagerZone.com